| | Function / Feature | FIDO support | |
Generally |
| | Two way EPOS Integrated loyalty system | Supported | |
| | Remote – Self-Install | Supported | |
| | Engineer On-Site at additional cost | Supported | |
| | One Way Batched Loyalty System | Easy supported | Realizirati batch input umjesto EFTPOS transakcija |
| | Two way WEB Integrated loyalty system | Supported | |
| | API access | Easy supported | |
| | | | |
Integrated EPOS Functionality Includes: |
| | Earn, Redeem Points | Supported | |
| | Points Promotion (Double, Triple) | Easy supported | Treba omogućiti da se određenim korisnicima ovisno o kriteriju unešeni (sakupljeni bodovi) pribrajaju kao 2x ili 3x. Kriteriji mogu biti vremenski period, i/ili dostignuta količina bodova |
| | Offers (Integrated to EPOS) | Not supported | |
| | Restricted Items | Not supported | |
| | Gift Card | Easy supported | Treba kreirati korisnike (kao gift kartice) i unijeti određeni broj bodova. Ti korisnici mogu bez prethodno sakupljanja bodova, trošiti bodove. Komplicira se ukoliko se trošenje bodova limitira po ekom merchantu... |
| | Spend Card | Easy supported | Mislim da je to tehnočki isto kao i Gift card |
| | Customer Name & Balance displayed on EPOS | Easy supported | Treba izmijeniti aplikaciju na EFTPOS-u |
| | Customer Name & Balance displayed on EPOS Receipt | Supported | |
| | Accepted & Current Offer (optional) displayed on EPOS Receipt | Not supported | |
| | | | |
Help Desk / Dedicate Support (Email/Phone) |
| | | | |
Payback loyalty Retailer PortalFunctionality Includes |
| | | | |
| | Secure connection to role based back office retailer portal | Easy supported | |
| | Promotion Tool allowing creation of Double, Triple points. | Easy supported | |
| | Offer Tool allowing for creation of Offers: | | |
| | Buy 5 of product “A” get “1” free. | Not supported | Aplikacija trenutno ne podržava proizvode. Mi možemo ponuditi ukoliko broj bodova koji se upisuje je viši od npr 100, da dobiva 20 dodatnih bodova. |
| | Get a fixed discount off product when you swipe your card: (e.g. Swipe your card and get product “A” at a “€1” discount. | Not supported | |
| | Clubs (In-Store: Wine, Fuel; Third Party: Schools, Sports etc.) | Not supported | |
| | Staff Scheme (Allow staff to earn additional points etc.) | Not supported | |
| | Integrated Marketing Campaign Tools allowing for the creation of SMS & Email campaign to targeted loyalty members | Partially supported | Imamo e-mail, može se dodati SMS |
| | Standard Reporting including: | | |
| | Sales Performance Report | Supported | |
| | Customer Defection Report | Supported | |
| | Customer Redemption Report | Supported | |
| | Department / Product Performance Report | Partially supported | Department /merchant report supported. Product report not supported |
| | Club / Staff Scheme Performance Report | Not supported | |
| | Adhoc Query Tool allowing the retailer to run their own customised request against their loyalty data | Supported | Web site |
| | Customer Profile Tool allowing the easy administration of loyalty members. | Supported | Web site |
Customer Application Registration | | Easy supported | Moglo bi se dodati da se korisnik sam upiše. Broj kartice mu se dodjeljuje kasnije |
)
)
)
)
)
)
)
